These Terms and Conditions govern the services provided by LeadCrafters, a lead generation and advertising setup service specialising in Facebook and digital advertising campaigns designed to generate enquiries for businesses.
By purchasing or using any LeadCrafters service, you agree to the terms outlined below.
LeadCrafters provides the setup, optimisation, and creative production required to generate leads through advertising platforms such as Facebook and other digital marketing channels.
Our services may include:
LeadCrafters focuses on delivering qualified leads and enquiries for your business.
Once an advertising campaign has been created and launched, no refunds will be issued.
This includes when the following work has been completed:
Due to the time, expertise, and resources required to produce these assets, all payments become non-refundable once work has commenced and the campaign has been set up.
If a client requests to change the service being advertised after the campaign has been built, this will require significant restructuring of the campaign.
Examples may include:
In these situations, a service modification fee will apply.
This fee will always be discussed and agreed with the client before any additional work is carried out.
LeadCrafters service packages do not include advertising spend.
Our packages cover:
Clients are responsible for their own advertising budget, which is paid directly to the advertising platform (e.g. Facebook).
Before purchasing our services, clients must understand that:
LeadCrafters specialises in generating qualified leads and enquiries.
However, we do not guarantee that every lead will convert into a paying customer.
Successful conversion depends on several factors including:
Leads are delivered through our CRM system to allow businesses to respond quickly.
LeadCrafters provides guidance through our blog and resources on how to convert leads into customers efficiently.
Clients may request that their ads be paused. However, this is not recommended.
Advertising platforms such as Facebook operate using a learning phase, where the system identifies the most relevant audience to show the advertisement to.
Pausing a campaign can:
Clients should understand that pausing campaigns may delay or halt lead generation performance.
If you have any questions regarding our services, campaigns, or account support, please contact us via our support email:
Our team will aim to respond as quickly as possible.
To cancel your subscription with LeadCrafters, you must notify us directly via our official contact channels.
Please note that in order to process any cancellation, our team must first remove and delete all campaigns, advertisements, creatives, and related assets that have been created and managed by us within your advertising accounts.
Failure to allow this process will result in the cancellation request not being completed.
For example, if access to your advertising account is removed, restricted, or revoked before we are able to delete our work, your subscription will remain active and billing will continue until access is restored and the required removal process has been completed.
By using our services, you agree to these terms and acknowledge that cancellation is only valid once all associated work has been properly removed by our team.
By purchasing any service from LeadCrafters, the client confirms that they have read, understood, and agreed to these Terms and Conditions.
At LeadCrafters, we don’t just run ads — we build high-converting campaigns that bring consistent enquiries to your business.
